What is the Consumer Engagement Leadership Consortium?
An integral part of AF4Q's work.
As you often hear us say, consumers are at the core of Aligning Forces for Quality. The Consumer Engagement Leadership Consortium (CELC) was formed to support consumer engagement (CE) strategies and increased representation of consumer voice at both the Alliance and program (national) levels.
• Share promising CE practices in AF4Q communities through Alliance peer-to-peer exchange and "bright spot" reports;
• Ensure that the consumer perspective is incorporated into AF4Q program-level activities;
• Empower Alliance consumer stakeholders to assume AF4Q roles at the same level as other stakeholders; and
• Develop resources to train consumers in health care transformation issues.
The CELC enables consumer representatives to stay connected to program-level activities and to learn from other Alliances’ bright spots between national meetings. The group convenes about four conference calls (or webinars) per year and may also meet in person in conjunction with the national meetings that occur twice a year. This slide deck from a CELC meeting held in August 2013 gives you an idea of what the group discusses.
Any consumer involved in the work of a local AF4Q Alliance is welcome to participate in CELC calls and access online resources. A steering committee of four to five consumers serves for a six-month term to help plan discussion topics and other CELC activities. The AF4Q National Program Office provides materials and staff support.
What to do Next?