Shaller Consulting Group

Shaller Consulting Group is a health care policy analysis and management consulting practice based in Stillwater, Minnesota, specializing in the design, implementation, and evaluation of patient experience of care measurement, reporting, and improvement programs at the national and community level.
Shaller Consulting Group led technical assistance to the AF4Q Alliances related to the measurement, reporting, and improvement of ambulatory patient experience of care measures such as Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS), as well as strategies related to patient and family engagement.


Dale Shaller, MPA
Carla Zema, PhD
Lise Rybowksi, MBA