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- Developing a Public Report for the CAHPS Clinician & Group Survey: A Decision Guide
Public reports on patient experience with physician practices across a community can be invaluable for demonstrating how well these practices are providing patient-centered care, highlighting strong performers, and ... individual health care needs or health status. Over the past several years, the Consumer Assessment of ...
Oct 02,2013
- Preparing Patient, Resident, and Family Advisors to Work on Quality Improvement and Patient Safety Team
The Institute for Patient- and Family-Centered Care prepared this document as a ... experiences that the advisors will need; setting the timeframe for their participation; understanding whether ... Aug (Consumer Engagement, Patient-Centered Care, Practice-based Coaching) ...
Aug 14,2013
- Leverage Community Partnerships
fundamental objectives that lead to better care. All stakeholders, including consumers, health plans, ... meet the needs of the AF4Q communities. A diverse set of committed partners, including robust consumer representation, is important to AF4Q’s long-term sustainability. This document outlines a set of best ...
May 21,2012
- Practice Coaching Program Manual
Ambulatory care practice: Administrative staff (e.g. Manager, HIMS) Ambulatory care practice: ... from across the county, IHI faculty, and the MacColl Institute. We gratefully acknowledge their ...
Sep 17,2011
- AF4Q Race, Ethnicity, and Language (R/E/L) Training
in identifying and reducing disparities in health care Outline key decision points that ... of how to train staff to collect standardized R/E/L information Across the U.S., racial and ethnic minorities often receive lower-quality health care than white patients, regardless of ...
Oct 14,2011
