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How do I retain consumers in my program?

valued, equal voice in the process.   Communicate Their Way . Use any and all communication ... Them. Ask for feedback from consumers about their involvement, act on the results, and communicate your ...

Oct 02,2013

What role do employers play in improving care quality?

muscle to support healthy behaviors and to communicate directly with both health plans and employees to ... Communicating with employees about their role in quality and cost issues. 7. Counting quality and ... comparative data in public reports; learning best practices in communicating with employees about quality and ...

Oct 02,2013

Discovering and Filling Gaps

communicating the patients’ preferred language to clinical staff. In addition to making changes to their ...

Sep 14,2011

Paving the Way for Difficult Conversations

they want. ICSI identified a gap in communication between providers and consumers about palliative care ...

Feb 06,2013

Tips and Tools for Engaging Patients in Hospital Quality Improvement: Gateway to Improved HCAHPS Scores

will connect the dots to the broader set of tools for improving bedside communication, and improved ... approaches to improving communications at nurse bedside shift report – and to potentially elevate their ... communication, and improved HCAHPS measures. Hospital stakeholders won’t want to miss the opportunity to ...

   

Sustainability Resource Inventory

Communication Leadership Resources Partnerships Strategic Planning ...

Mar 10,2014

on purposeful nurse rounding to improve communication and responsiveness; Magee-Womens ... Better communication and engagement with patients as an essential focus. ...

Apr 11,2012

report any adverse results to CMS. Applicable Hospital and Payment Calculation: Communicate the ... communication so hospitals can learn from each other's successes and failures. ...

Oct 31,2011

How do we identify potential consumer partners?

their communication capabilities. This research will help you frame how your Alliance work relates to ... understanding of the health care system; • Communication and storytelling skills; • ...

Oct 02,2013

AF4Q Equity Affinity Group - October Meeting

Participants will also engage in a discussion about how to communicate what ... in a discussion about how to communicate what ...

   

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