Featured Consumer Engagement Stories
Minnesota Workgroup's Report Takes a 360 Degree Look at Consumer Engagement
The AF4Q Minnesota Consumer Engagement Workgroup was charged in 2006 to begin analyzing best practices for engaging consumers to access and utilize provider performance data, such as the materials produced by MN Community Measurement, as a way to further engage with their health care provider and mo...
WCHQ Hosts Patient Experience Summit
The Wisconsin Collaborative for Healthcare Quality (WCHQ) co-sponsored the Patient Experience Summit with the Wisconsin Medical Society and the Wisconsin Hospital Association (WHA) on September 30 in La Crosse, Wisconsin. The event was funded through the Aligning Forces for Quality grant. ...
Is it Really an Emergency?
The Albuquerque Coalition for Healthcare Quality launched a series of radio ads to educate patients about when to use an emergency department (ED) or an urgent care facility. In addition to radio ads, the Alliance is also implementing print ads in local newspapers and posters in public buildings and...
Get Vertical: And Don’t Take Back Pain Lying Down
"For people with the most common type of low back pain, imaging tests don’t give doctors much information that’s useful for diagnosis or treatment and a non-prescription pain reliever is the best choice if medication is needed. Despite that, 2010 data shows at least 26 percent of Or...
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Humboldt County's Our Pathways to Health
The strengths and benefits of Our Pathways to Health, an innovative program of the Community Health Alliance of Humboldt County, were touted recently in the EurekaTimes-Standard. The 15-hour, six-week workshop has more than 500 graduates since the first class was held in Humboldt County in 2008...
SCPA Launches New Consumer-Focused Public Reporting Site
Aligning Forces for Quality – South Central PA (AF4Q – South Central PA) launched its new website (www.Aligning4HealthPA.org) in an effort to provide more resources (videos, tip sheets, events, etc.) and easy-to-understand information that leads patients to become more engaged in their c...
Engaging Consumers, Improving Care
A growing number of quality improvement projects are enabling patients, families, and advocates to advise and affect decision-making within their local health care systems. A report from Aligning Forces for Quality shares the experiences of five communities that are engaging consumers to improve amb...
Healthy Memphis Common Table Launches Mobile App!
HMCT launched a new smartphone app that connects users to quality information about health care provided in the Greater Memphis region. The app, based on information from HMCT’s public reporting website www.healthcarequalitymatters.org, puts information about diabetes, pediatric care, and wome...
SCPA's Planned Care Collaborative
Watch this video to learn more about the South Central Pennsylvania alliance Planned Care Collaborative and Patient Partner programs!
Community Outreach Exceeds Expectations
When the Albuquerque Coalition for Healthcare Quality in Albuquerque, NM, spent $80,000 for radio and print advertising to launch a public information campaign about how to get the right care at the right time at the right place, it hardly expected to triple its projected reach. But that’s ex...