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A Tale of Three Practices: How Medical Groups are Improving the Patient Experience

(tale three practices how medical groups are improving the patient experience) (Patient-Centered Care) ... their health care is placing further pressure on medical practices to find ways to become more patient ...

Sep 09,2011

Resource Type: Case Study

Positive Deviance Webinar: Slide Presentation 2 of 2

(Patient-Centered Care) ...

Apr 13,2012


The Process of Guided Care

conditions.  In Guided Care, a registered nurse, who is based in a primary care office, works closely with 2-5 physicians and other members of the care team to provide coordinated, patient-centered, cost-effective care ... Ghided Care is a practical, interdisciplinary model of health care designed to ...

Nov 14,2011


Cleveland: Coaching for Clinical Change

National Committee for Quality Assurance (NCQA) patient-centered medical home status. ... Better Health Greater Cleveland (Better Health) began offering primary care practices free on-site technical assistance to improve the quality of care and care delivery in 2009. The coaches are focusing their ...

May 21,2012

Resource Type: Bright Spot

Best Practice for Engaging Consumers in Organization Leadership

incorporated into the leadership of organizational design and governance to yield patient-centered policies and procedures. While efforts to engage consumers in decision-making roles within health care organizations are ... Consumer involvement in decision-making roles at the board and other levels within health care ...

Jan 13,2015

Resource Type: Lessons Learned

Minnesota: Transforming Care At the Bedside

care, patient-centered care, value-added processes, and vitality and teamwork). ... programs to teach and support hospitals in making patient care safer, provide technical assistance to ... (Transforming Care at the Bedside) in its contract. As it turns out, TCAB is the perfect methodology for meeting ...

May 21,2012

Resource Type: Bright Spot

Better Care, Better Health, Lower Cost

Wood Johnson Foundation's Aligning Forces for Quality initiative, focuses on improving care by measuring and improving patient-centered primary care for its residents with chronic medical conditions. ... Cuyahoga County, Ohio had fewer hospitalizations for ambulatory care sensitive conditions between 2009 and ...

Jan 30,2013

Resource Type: Report

Aggregating and Analyzing CAHPS Clinician & Group Survey Results: A Decision Guide

comprehensive picture of how well medical practices are providing patient-centered care. Publicly reporting such ... Alliances, are working to improve consumer awareness of and interest in health care quality and motivating ...

Jan 29,2014

Resource Type: Primer/Brief

South Central Pennsylvania: Aligning Lean Techniques and Patient Partners

patient-centered care. Coaches help practices collect and interpret quality data, identify and improvement goals, ... health care system are taking and adapting enterprising improvement approaches developed in other ... previous stints at Frito-Lay and General Mills, serves as the coordinator for AF4Q–SCPA’s Planned Care ...

May 21,2012

Resource Type: Bright Spot

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