AF4Q National Meeting, November 2013

Key to the success of the Aligning Forces work has been the unique collaborations that have come together in each community. Being able to bring many and varied viewpoints to the table requires a high degree of influence—keeping them there and engaged is an ongoing challenge. In November 2013 in Austin, TX, representatives from AF4Q’s 16 Alliances will convene to learn about making the most of the tools of influence they already have, like powerful data and engaged coalitions, and to better understand the meaning of true influence and how applying it the right way can improve their chances of success.

How are alliances igniting improvement?

Sessions
Wednesday 6th November
Thursday 7th November
Friday 8th November



Wednesday, November 6
10:30am-3:00pm: Consumer-only meeting

Lunch will be provided. Invitees are consumers and Alliance CE staff. The meeting will focus on making connections across communities and on learning and applying proven factors for effectively leveraging influence to affect change.  Consultants from HCM Strategists will facilitate discussion of the advocacy factors, with real-world examples provided by AF4Q consumer participants.

6:00pm-8:15pm: Opening Plenary: Harnessing the Science of Persuasion

Dr. Cialdini has spent his entire career researching the science of influence, earning him an international reputation as an expert in the fields of persuasion, compliance, and negotiation.  His books are the result of decades of peer-reviewed research on why people comply with requests.  Influence has sold more than 2 million copies, is a New York Times Bestseller and has been published in twenty-seven languages.  The Harvard Business Review calls Dr. Cialdini "the leading social scientist in the field of influence," and Chip Heath calls him the "Benjamin Franklin of research on influence - a keen observer of human nature, great writer, minter of pithy phrases, and clever experimenter who's able to capture lightning in a jar."  Dr. Cialdini is featured in the Harvard Business Review special issue on influence, which is provided as a gift to all attendees.

Thursday, November 7
9:00am-10:30am: Data is Power: The State of Consumer Access To and Use of Health Care Data

Technology can empower patients to be better partners in their own care, and access to their data can help patients better understand their own health. Providers and patients benefit when everyone is on the same page about their conditions and needs. But patients having access to their data isn’t enough. It must be translated so that it can be understood easily and shared in a user-friendly way. This panel will provide the big picture of the state of consumer access to their healthcare data and explore innovative ways that data are being shared.

9:00am-10:30am: Influence Through Social Media: Trust, Share, Engage

Social media is an undeniable force in health care decision-making, advocacy, and communications. Increasingly, it is a way of turbo-boosting your influence in the field and in the conversation, making connections you otherwise could not have made and building a following for your efforts. It is a natural source of collective influence and collaboration.

  • The place to connect. 65 percent of online adults use social networking sites.
  • Deeper engagement. Nearly 90 percent of those ages 18-24 would engage in health activities or trust information found via social media.
  • Opportunity to personalize encounters and gather data. One out of three consumers said they would be comfortable having their social media monitored if that data could help them identify ways to improve their care or better coordinate their care.
  • New expectations. More than 75 percent of consumers expect health care entities to respond within a day or less to social media appointment requests, and nearly half expect a response within a few hours.

How can you tap into this vein of influence? And how do you quantify its impact? Come find out what the landscape looks like and how you can maximize your impact through social media.

9:00am-12:15pm: Workshop A: How To Be an Effective Leader

Organizations depend on effective, influential leaders to problem solve, innovate, or provide direction in times of uncertainty.  What works varies by situation, the people who  make up the organization, and the outcomes desired by the leader.  By understanding their approaches to leadership, effective leaders can use their influence to chart a course toward high organizational performance while overcoming organizational challenges and changes.  This interactive three-hour workshop, led by expert facilitator Heather Berthoud of Berthoud Consulting, will help participants:

  • Identify their leadership preferences;
  • Explore how to leverage their leadership preferences to be influential across their organization and in multiple situations; and
  • Learn through group activities how to work with people who have different leadership approaches.

This workshop will be repeated.

9:00am-12:15pm: Workshop B: Improving Your Influencing Skills: Keys to Leading Without Authority

A key behavior of effective leaders is the capacity to influence those around them towards the acceptance of beneficial outcomes. What are the interpersonal behaviors that we use to have a positive impact on another party’s choices? Improving our ability to influence effectively requires that we first understand those interpersonal behaviors and then learn how to adapt our behaviors to the situations and people we are trying to influence. In this three-hour workshop, led by Lynn Fick-Cooper, Senior Faculty at the Center for Creative Leadership, participants will:

  • Learn about the five predominant influence styles we all use;
  • Understand which of these styles come naturally to you and which styles require more effort; and
  • Have the opportunity to practice using those underutilized influence styles in relevant situations.

This workshop will be repeated.

10:45am-12:15pm: Data is Power: The State of Consumer Access To and Use of Health Care Data

Technology can empower patients to be better partners in their own care, and access to their data can help patients better understand their own health. Providers and patients benefit when everyone is on the same page about their conditions and needs. But patients having access to their data isn’t enough. It must be translated so that it can be understood easily and shared in a user-friendly way. This panel will provide the big picture of the state of consumer access to their healthcare data and explore innovative ways that data are being shared.

10:45am-12:15pm: Influencing The Power Base: Making an Impression on State and Local Officials

How do you successfully influence public officials? Our esteemed panelists represent organizations that have successfully advocated for their causes with state and local government officials. They will share with you their stories, describe their hurdles… and reveal their secrets to clearing them.

1:30pm-3:00pm: Becoming a High Performing Team: First - Build Culture, Intentionally

The lesson is simple: culture is important. Unfortunately, however, it is often assumed that culture—a group’s set of values, norms and behaviors—will be a natural by-product of the process of setting a vision, goals and structures that significantly move the needle on a social issue. Research on leaders who are achieving transformational change demonstrates that intentionally building group culture needs to be a primary focus in order to sustain impact. Furthermore, to build a high-performing team, we must start by examining our individual role and behavior within the group. Speakers will share lessons learned - both positive and negative – as they have worked to build high-performing teams at both the community and organizational levels, and spark a dialogue about how our own leadership practices contribute to those goals.

1:30pm-3:00pm: Influence Through Social Media: Trust, Share, Engage

Social media is an undeniable force in health care decision-making, advocacy, and communications. Increasingly, it is a way of turbo-boosting your influence in the field and in the conversation, making connections you otherwise could not have made and building a following for your efforts. It is a natural source of collective influence and collaboration.

  • The place to connect. 65 percent of online adults use social networking sites.
  • Deeper engagement. Nearly 90 percent of those ages 18-24 would engage in health activities or trust information found via social media.
  • Opportunity to personalize encounters and gather data. One out of three consumers said they would be comfortable having their social media monitored if that data could help them identify ways to improve their care or better coordinate their care.
  • New expectations. More than 75 percent of consumers expect health care entities to respond within a day or less to social media appointment requests, and nearly half expect a response within a few hours.

How can you tap into this vein of influence? And how do you quantify its impact? Come find out what the landscape looks like and how you can maximize your impact through social media.

1:30pm-4:45pm: Workshop A: How To Be an Effective Leader

Organizations depend on effective, influential leaders to problem solve, innovate, or provide direction in times of uncertainty.  What works varies by situation, the people who  make up the organization, and the outcomes desired by the leader.  By understanding their approaches to leadership, effective leaders can use their influence to chart a course toward high organizational performance while overcoming organizational challenges and changes.  This interactive three-hour workshop, led by expert facilitator Heather Berthoud of Berthoud Consulting, will help participants:

  • Identify their leadership preferences;
  • Explore how to leverage their leadership preferences to be influential across their organization and in multiple situations; and
  • Learn through group activities how to work with people who have different leadership approaches.

This workshop will be repeated.

1:30pm-4:45pm: Workshop B: Improving Your Influencing Skills: Keys to Leading Without Authority

A key behavior of effective leaders is the capacity to influence those around them towards the acceptance of beneficial outcomes. What are the interpersonal behaviors that we use to have a positive impact on another party’s choices? Improving our ability to influence effectively requires that we first understand those interpersonal behaviors and then learn how to adapt our behaviors to the situations and people we are trying to influence. In this three-hour workshop, led by Lynn Fick-Cooper, Senior Faculty at the Center for Creative Leadership, participants will:

  • Learn about the five predominant influence styles we all use;
  • Understand which of these styles come naturally to you and which styles require more effort; and
  • Have the opportunity to practice using those underutilized influence styles in relevant situations.

This workshop will be repeated.

3:15pm-4:45pm: Data Visualization: Addressing Data Overload With The Power of "Wow"

Some have called data visualization “big data’s hot cousin.” Learn from our panelists how to better uncover and feature your data treasures in new and compelling ways. You can have the most impressive results imaginable, but if they are buried in a 45-page PDF or lost in a sea of Excel formulas, how are you going to use them to make the change you need to make? Be a better consumer and translator of the sea of data around you—and help your audiences understand what it all means. Speakers will be experts in both the why of data visualization and the how.

3:15pm-4:45pm: Influencing The Power Base: Making an Impression on State and Local Officials

How do you successfully influence public officials? Our esteemed panelists represent organizations that have successfully advocated for their causes with state and local government officials. They will share with you their stories, describe their hurdles… and reveal their secrets to clearing them.

Friday, November 8
8:30am-10:00am: Becoming a High Performing Team: First - Build Culture, Intentionally

The lesson is simple: culture is important. Unfortunately, however, it is often assumed that culture—a group’s set of values, norms and behaviors—will be a natural by-product of the process of setting a vision, goals and structures that significantly move the needle on a social issue. Research on leaders who are achieving transformational change demonstrates that intentionally building group culture needs to be a primary focus in order to sustain impact. Furthermore, to build a high-performing team, we must start by examining our individual role and behavior within the group. Speakers will share lessons learned - both positive and negative – as they have worked to build high-performing teams at both the community and organizational levels, and spark a dialogue about how our own leadership practices contribute to those goals.

8:30am-10:00am: Data Visualization: Addressing Data Overload With The Power of "Wow"

Some have called data visualization “big data’s hot cousin.” Learn from our panelists how to better uncover and feature your data treasures in new and compelling ways. You can have the most impressive results imaginable, but if they are buried in a 45-page PDF or lost in a sea of Excel formulas, how are you going to use them to make the change you need to make? Be a better consumer and translator of the sea of data around you—and help your audiences understand what it all means. Speakers will be experts in both the why of data visualization and the how.

8:30am-10:00am: Workshop C: How To Influence an Intergenerational Workforce

How do you inspire and partner with people across generations? Baby boomers, Generations X and Y, and millenials all approach work and relationships differently. In this learning lab, hear from business and workplace expert Alexandra Levit about how to use the unique traits of each generation to best communicate with and influence them, whether they work in your office, in your Alliance, or in an organization you want to partner with.

This workshop will be 90 minutes long and will NOT be repeated.

8:30am-10:00am: Workshop D: How To Master The Art of Effective Convening

"If you want to go fast, go alone. If you want to go far, go together." Learning how to thoughtfully and purposefully convene the right people in the right way at the right time is part art, part science. In this 90-minute session, participants will learn from expert Jeff Cufaude about using the power of well-crafted and implemented in-person convenings to amplify their work.

This workshop will NOT be repeated.

10:15am-12:15pm: Closing Plenary: The "How" of Being an Influential Leader

In a changing landscape, knowing how to do things has superseded knowing what to do.  Mr. Seidman, author of "HOW: Why HOW We Do Anything Means Everything" and founder and CEO of LRN, encourages modern leaders to reject old-school methods of exerting power over people and instead collaborate around values-based missions.  Fortune called Seidman the "hottest advisor on the corporate virtue circuit" and Economic Times named him a "Top 60 Global Thinker of the Last Decade."  Seidman became the exclusive corporate sponsor of the Elie Wiesel Foundation for Humanity Prize in Ethics in 2008.  He is a Harvard Law School graduate who also earned a bachelor's and master's degree in moral philosophy from UCLA and a BA with honors in philosophy, politics, and economics from Oxford University.