Compendium: Tools for Engaging Patients in Your Practice

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Chapter 6: Infrastructure and Support

In this video, Aligning Forces for Quality communities share tips for supportive infrastructure: 
  • Weave the work into the organization’s mission, with the support of leadership.
  • Use staff who are good at facilitation to help coordinate the work.
  • Name a “leadership champion” in the practice.
  • Commit to incremental progress—it’s a marathon, not a sprint.
 
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