Compendium: Tools for Engaging Patients in Your Practice

/patient-engagement-toolkit—full-video<<Back to Main Menu

Chapter 4: Orientation and Training

In this video, Aligning Forces for Quality communities share tips for orientation and training:

  • Commit to some “get-to-know-you” time to let the group form.
  • From the outset, create an atmosphere of equality and mutual respect.
  • Teach patients about your practice operations.
  • Offer ongoing training about different aspects of care or operations.
  • Be open and receptive to questions, and most of all, be patient.


Compendium by Chapter (each has tools and a short video)

Full Compendium of Tools (all chapters)

Full Video