Compendium: Tools for Engaging Patients in Your Practice
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Chapter 4: Orientation and Training
In this video, Aligning Forces for Quality communities share tips for orientation and training:
- Commit to some “get-to-know-you” time to let the group form.
- From the outset, create an atmosphere of equality and mutual respect.
- Teach patients about your practice operations.
- Offer ongoing training about different aspects of care or operations.
- Be open and receptive to questions, and most of all, be patient.
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Compendium by Chapter (each has tools and a short video)
- Introduction
- Getting Started
- Ways to Involve Patients
- Recruiting Patients
- Orientation and Training- You are here.
- Fostering Partnership
- Infrastructure and Support
- Engage Patients
- Act and Track
- Improve the Experience
- Movement to Change
- Other Resources