(P4P) Hospital Engagement Network, it realized it would need to change the culture both at the leadership and ... Networks (HEN) work to develop learning collaboratives for hospitals and provide a wide array of initiatives and activities to improve patient safety. They will be required to conduct intensive training ...

May 21,2012

Transforming Care at the Bedside

to change the culture both at the leadership and front line staff levels to bring about the network’s required results.  Hospital Engagement Networks (HEN) work to develop learning collaboratives for hospitals and provide a wide array of initiatives and activities to improve patient safety. They will be ...

May 23,2012

Multicare Health System TCAB Team Improves Patient Engagement

for improvement in effective communication among caregivers and active involvement of patients in their own care. The TCAB team at Multicare Health System embraced this call to action by developing a bedside shift report. Through Plan/Do/Study/Act (PDSA) trials and support from hospital leaders, the team ...

Jul 13,2012

Multicare Health SYstem - Tacoma General Improves Patient Satisfaction by 7%

for improvement in effective communication among caregivers and active involvement of patients in their own care. The TCAB team at Multicare Health System embraced this call to action by developing a bedside shift report. Through Plan/Do/Study/Act (PDSA) trials and support from hospital leaders, the team ...

Jul 13,2012

'Lean' Teams Build Patient-Centered Medical Homes

collaborative focuses on the importance of demonstrated practice leadership and the commitment to reducing ... criteria, and developed steps to transform the practices. The practices are working toward qualifying for ... develop it around ourselves inadvertently, and our patients say, ‘Why do you do it that way? What about ...

Dec 19,2012

Using EMR to Improve Interpreter Access

than English. In developing the alert, St. Mary’s Hospital focused on the post-partum unit and ... Mon, 2012-06-04 (All day) To increase physician usew and documentation of ... physicians of how to access an interpreter, and inform physicians of a newly created space in Epic that ...

Jun 06,2012

Core Competencies: Market Knowledge

The NPO developed substantive knowledge of each Alliance’s environment, capacity, and ... the dynamics of the grantee organization itself—its history, leadership, reputation, strengths and ... develop deeper familiarity with the grantee and community, and thereby building a trusting relationship. ...

May 18,2015

Internal Processes to Bolster Technical Assistance

Control and coordination Tracking which TA providers were working with which Alliances, in what capacity (e.g., occasional conference calls, on-site meetings), and for what purpose was ... coordination was essential.  The team tasked to coordinating TA at the NPO functioned as content and community ...

May 18,2015

The Evidence Base for Consumer Engagement ROI

organizational design and governance, health care organizations seek consumer input to ensure care is as ... Engagement: A Framework for Understanding the Elements and Developing Interventions and Policies ." ... “Consumer engagement” is a complex concept, encompassing consumers’ willingness and ability to ...

May 14,2015

A Community Embracing the Consumer Voice to Improve Care

consumer engagement strategy has been the development of the Patient and Public Engagement Council (PPEC). The council is fully integrated with MHQP’s leadership structure and helps strengthen the perspective ... Directors, and several other PPEC representatives serve on the Greater Boston AF4Q Leadership Team and ...

May 09,2013