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less costly—treatment alternatives. This brief introduces preference-sensitive care and SDM; highlights emerging initiatives by health plans and employers (including financial incentives to adopt SDM); and suggests action steps and key issues for employers, and regional health improvement collaboratives ...

Apr 03,2013

How do we identify potential consumer partners?

they operate. Gauge their level of knowledge about health care, their reach into the community, and ... • Experience advocating the patient viewpoint; • Background in health care or understanding of the health care system; • Communication and storytelling skills; • ...

Oct 02,2013

The Empowered Patient

Quality initiative in West Michigan, is training consumers to be active partners in their health care ... their health care teams more effectively. Alliance for Health is a broad-based community coalition encouraging optimal health for all through high-quality health care services at the lowest cost. Alliance for ...

May 09,2013

What role do employers play in reaching consumers?

  As buyers of health care insurance, employers are a critical link between many ... health care system and to advocate on behalf of itself and its employees, the employer is in a good ... consumers of health care . To achieve this, employers need to communicate effectively with employees and ...

Oct 02,2013

SCPA Launches New Consumer-Focused Public Reporting Site

the website that includes newly released coronary heart disease care results for more than 50 health ... pays for care must be a part of improving the quality of health care in our community. It's a ... community can work together to address health care quality, access and cost in South Central PA. ...

Feb 10,2012

How do we best support our consumer advocates?

health care quality issues. AF4Q’s website houses fact sheets, presentations, and guides on quality issues. “ A Guide to Building Consumer Orientation Materials ” will help you compile background ... meetings to ensure advocates are knowledgeable about the issues and are planning how they will present ...

Oct 02,2013

Mercy Hospital Anderson’s Patient Family Council Improves TCAB Team's Understanding of Patient Experience

Hospital Care ... heightened the TCAB team’s understanding of the patient experience, improved care, and increased patient ... issues of concern, recognition, TCAB successes, and patient satisfaction scores, among others. There are ...

Jul 13,2012

Looking for a new doctor?

quality and patient experience survey ratings. By empowering health care consumers with transparent ...   “The tools... help patients prepare to talk with their doctors about health issues that ... Ambulatory Care Consumer Engagement ...

Jun 18,2014

AF4Q Greater Boston teams up with Consumer Reports to Releases Patient Experience Data

to become more involved in their health care. Patients can use the MHQP findings, now featured in the ... commercial health insurance. The survey asked about the areas of care that patients know and care about most, ... to reflect specific health issues of children. The results of the survey showed high- and low-scoring ...

Jun 06,2012

Expanding "Hot Spotting" to New Communities

work improving health care in one of the poorest and most dangerous cities in the country. At ... compounded by diverse social issues. By providing and coordinating the medical care and social services these ... Care Across Settings ...

May 01,2012

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