Maine

Quality Field Notes features key lessons learned by regional Alliances of clinicians, patients, and payers in Aligning Forces for Quality communities as they work to transform local health care and provide models for national reform. The latest topic in this series focuses on regional collaboratives. Regional collaboratives provide unlikely partners—including purchasers, payers, consumer advocates, clinicians...

Aligning Forces Alliances in Maine, Minnesota, and Oregon were recently featured in Health Affairs for their efforts in developing safety-net accountable care organizations (ACO). ACO-focused initiatives have early signs of success in delivering cost-effective, patient-centered care while advancing patient engagement, thus achieving Medicaid’s Triple Aim. Safety-net ACOs are collaborative entities of...

Nathan Wilson, a self-identified “qualitologist,” said that “nothing will agitate a group of physicians more than introducing patient experience surveys into their practice,” despite the benefits of incorporating the patient voice. When patient experience surveys were initially piloted, the results were positive. But, when the program expanded, Wilson found that physicians experienced the “four stages of grieving:” denial, fear, anger, and acceptance. Wilson’s group used the data, and the physicians with the worst patient satisfaction scores...

The Aligning Forces for Quality (AF4Q) initiative in Maine is led by Maine Quality Counts (QC), in partnership with the Maine Health Management Coalition (MHMC) and the Dirigo Health Agency’s Maine Quality Forum (MQF). Established in 2004 by a network of 35 organizations, QC is a multi-stakeholder statewide regional health care collaborative committed to working across organizations and communities to improve health care systems and outcomes for the people of Maine. QC, MHMC and MQF work to coordinate existing but disparate efforts across the state that promote local, coordinated systems of care and the resources that support them. The goals of the Maine AF4Q Alliance are to improve health status, promote consistent delivery of high quality care, improve access to health care and contain costs.

Visit the Alliance Website Here.

Visit the Alliance Public Reporting Website Here.

Contact Us

Maine
Maine Quality Counts
PO Box 190
Manchester, ME 04351
 
 
207-622-3374
Lisa Letourneau
Maine Quality Counts
Executive Director
 
Ted Rooney
Maine Quality Counts
Project Director