9:00am-10:30am: Data is Power: The State of Consumer Access To and Use of Health Care Data Technology can empower patients to be better partners in their own care, and access to their data can help patients better understand their own health. Providers and patients benefit when everyone is on the same page about their conditions and needs. But patients having access to their data isn’t enough. It must be translated so that it can be understood easily and shared in a user-friendly way. This panel will provide the big picture of the state of consumer access to their healthcare data and explore innovative ways that data are being shared.
9:00am-10:30am: Influence Through Social Media: Trust, Share, Engage Social media is an undeniable force in health care decision-making, advocacy, and communications. Increasingly, it is a way of turbo-boosting your influence in the field and in the conversation, making connections you otherwise could not have made and building a following for your efforts. It is a natural source of collective influence and collaboration.
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The place to connect. 65 percent of online adults use social networking sites.
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Deeper engagement. Nearly 90 percent of those ages 18-24 would engage in health activities or trust information found via social media.
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Opportunity to personalize encounters and gather data. One out of three consumers said they would be comfortable having their social media monitored if that data could help them identify ways to improve their care or better coordinate their care.
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New expectations. More than 75 percent of consumers expect health care entities to respond within a day or less to social media appointment requests, and nearly half expect a response within a few hours.
How can you tap into this vein of influence? And how do you quantify its impact? Come find out what the landscape looks like and how you can maximize your impact through social media.
9:00am-12:15pm: Workshop A: How To Be an Effective Leader Organizations depend on effective, influential leaders to problem solve, innovate, or provide direction in times of uncertainty. What works varies by situation, the people who make up the organization, and the outcomes desired by the leader. By understanding their approaches to leadership, effective leaders can use their influence to chart a course toward high organizational performance while overcoming organizational challenges and changes. This interactive three-hour workshop, led by expert facilitator Heather Berthoud of Berthoud Consulting, will help participants:
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Identify their leadership preferences;
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Explore how to leverage their leadership preferences to be influential across their organization and in multiple situations; and
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Learn through group activities how to work with people who have different leadership approaches.
This workshop will be repeated.
9:00am-12:15pm: Workshop B: Improving Your Influencing Skills: Keys to Leading Without Authority A key behavior of effective leaders is the capacity to influence those around them towards the acceptance of beneficial outcomes. What are the interpersonal behaviors that we use to have a positive impact on another party’s choices? Improving our ability to influence effectively requires that we first understand those interpersonal behaviors and then learn how to adapt our behaviors to the situations and people we are trying to influence. In this three-hour workshop, led by Lynn Fick-Cooper, Senior Faculty at the Center for Creative Leadership, participants will:
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Learn about the five predominant influence styles we all use;
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Understand which of these styles come naturally to you and which styles require more effort; and
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Have the opportunity to practice using those underutilized influence styles in relevant situations.
This workshop will be repeated.
10:45am-12:15pm: Data is Power: The State of Consumer Access To and Use of Health Care Data Technology can empower patients to be better partners in their own care, and access to their data can help patients better understand their own health. Providers and patients benefit when everyone is on the same page about their conditions and needs. But patients having access to their data isn’t enough. It must be translated so that it can be understood easily and shared in a user-friendly way. This panel will provide the big picture of the state of consumer access to their healthcare data and explore innovative ways that data are being shared.
10:45am-12:15pm: Influencing The Power Base: Making an Impression on State and Local Officials How do you successfully influence public officials? Our esteemed panelists represent organizations that have successfully advocated for their causes with state and local government officials. They will share with you their stories, describe their hurdles… and reveal their secrets to clearing them.
1:30pm-3:00pm: Becoming a High Performing Team: First - Build Culture, Intentionally The lesson is simple: culture is important. Unfortunately, however, it is often assumed that culture—a group’s set of values, norms and behaviors—will be a natural by-product of the process of setting a vision, goals and structures that significantly move the needle on a social issue. Research on leaders who are achieving transformational change demonstrates that intentionally building group culture needs to be a primary focus in order to sustain impact. Furthermore, to build a high-performing team, we must start by examining our individual role and behavior within the group. Speakers will share lessons learned - both positive and negative – as they have worked to build high-performing teams at both the community and organizational levels, and spark a dialogue about how our own leadership practices contribute to those goals.
1:30pm-3:00pm: Influence Through Social Media: Trust, Share, Engage Social media is an undeniable force in health care decision-making, advocacy, and communications. Increasingly, it is a way of turbo-boosting your influence in the field and in the conversation, making connections you otherwise could not have made and building a following for your efforts. It is a natural source of collective influence and collaboration.
-
The place to connect. 65 percent of online adults use social networking sites.
-
Deeper engagement. Nearly 90 percent of those ages 18-24 would engage in health activities or trust information found via social media.
-
Opportunity to personalize encounters and gather data. One out of three consumers said they would be comfortable having their social media monitored if that data could help them identify ways to improve their care or better coordinate their care.
-
New expectations. More than 75 percent of consumers expect health care entities to respond within a day or less to social media appointment requests, and nearly half expect a response within a few hours.
How can you tap into this vein of influence? And how do you quantify its impact? Come find out what the landscape looks like and how you can maximize your impact through social media.
1:30pm-4:45pm: Workshop A: How To Be an Effective Leader Organizations depend on effective, influential leaders to problem solve, innovate, or provide direction in times of uncertainty. What works varies by situation, the people who make up the organization, and the outcomes desired by the leader. By understanding their approaches to leadership, effective leaders can use their influence to chart a course toward high organizational performance while overcoming organizational challenges and changes. This interactive three-hour workshop, led by expert facilitator Heather Berthoud of Berthoud Consulting, will help participants:
-
Identify their leadership preferences;
-
Explore how to leverage their leadership preferences to be influential across their organization and in multiple situations; and
-
Learn through group activities how to work with people who have different leadership approaches.
This workshop will be repeated.
1:30pm-4:45pm: Workshop B: Improving Your Influencing Skills: Keys to Leading Without Authority A key behavior of effective leaders is the capacity to influence those around them towards the acceptance of beneficial outcomes. What are the interpersonal behaviors that we use to have a positive impact on another party’s choices? Improving our ability to influence effectively requires that we first understand those interpersonal behaviors and then learn how to adapt our behaviors to the situations and people we are trying to influence. In this three-hour workshop, led by Lynn Fick-Cooper, Senior Faculty at the Center for Creative Leadership, participants will:
-
Learn about the five predominant influence styles we all use;
-
Understand which of these styles come naturally to you and which styles require more effort; and
-
Have the opportunity to practice using those underutilized influence styles in relevant situations.
This workshop will be repeated.
3:15pm-4:45pm: Data Visualization: Addressing Data Overload With The Power of "Wow" Some have called data visualization “big data’s hot cousin.” Learn from our panelists how to better uncover and feature your data treasures in new and compelling ways. You can have the most impressive results imaginable, but if they are buried in a 45-page PDF or lost in a sea of Excel formulas, how are you going to use them to make the change you need to make? Be a better consumer and translator of the sea of data around you—and help your audiences understand what it all means. Speakers will be experts in both the why of data visualization and the how.
3:15pm-4:45pm: Influencing The Power Base: Making an Impression on State and Local Officials How do you successfully influence public officials? Our esteemed panelists represent organizations that have successfully advocated for their causes with state and local government officials. They will share with you their stories, describe their hurdles… and reveal their secrets to clearing them.
