Standardizing Language Data Improves Patient Care

23 Aug 2011

Ashland Community Hospital in Oregon, part of the AF4Q Hospital Quality Network Improving Language Services program, improved rates for screening preferred spoken language and preferred written language from 1.4% to 100%. This vast improvement occurred between October 2010 and May 2011. Improvement is attributed to standardizing the collection of self-reported language data from patients during the registration process as part of the Hospital Quality Network requirements.