The Importance of Preparing for Change

By embedding the patient’s voice and perspective across the continuum of quality improvement, the Oregon Health Care Quality Corporation, the AF4Q initiative leader in Oregon, is transforming the future of ambulatory care. Quality Corp’s Patients and Families as Leaders initiative is changing the health care landscape in Oregon, one relationship at a time. “A successful patient advisory program prepares an organization to understand the importance of consumer engagement,” said Mary Minniti, project director for the Oregon Health Care Quality Corporation’s Patients and Families as Leaders program. 

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