Coaching for Clinical Change

Better Health Greater Cleveland (Better Health) began offering primary care practices free on-site technical assistance to improve the quality of care and care delivery in 2009.

The coaches are focusing their efforts on improving clinical outcomes, care coordination, patient experience, and optimizing electronic health record (EHR) use. In addition, the coaches work with the practices to achieve certification and National Committee for Quality Assurance (NCQA) patient-centered medical home status.

Read the rest of this AF4Q Bright Spot here.

View the entire Illustrating Innovation Through Bright Spots book, produced for the May 2012 National Meeting here.