These slides, used on the March 28, 2013 CELC Call, include those created by AIR and presented by Pam Dardess on their model of Patient and Family Engagement that appeared in the February issue of Health Affairs. The presentation included: models of consumer engagement, brief discussion of CE Model Comparison, overview of the 2013 CELC plan, May National Meeting consumer pre-meeting planning, and introduction of "meeting engagement" template purpose & use for reporting back."