South Central Pennsylvania

Ann Kunkel told the story of Betty, an older woman living in a senior community, who, in her day, “was a force to be reckoned with.” She was a social activist for women’s rights and racial equality, but in her later years, she became isolated and developed diabetes and osteoarthritis. Her unresolved grief and growing alcohol dependency compounded her problems. When she did go to her doctor’s office, they would treat whatever flare-up had occurred but didn’t know her aspirations or goals. Care transformation changed Betty’s life for the better.


Health care leaders in South Central Pennsylvania are turning patients into partners in their own care, taking them behind the scenes at local medical practices to get their insights on how to create a better health care system. Participating patients report higher levels of “activation” than other practices, while medical practices are getting unique feedback into how to improve the way they deliver care. These efforts are led by AF4Q-SCPA, one of RWJF’s Aligning Forces for Quality (AF4Q) communities, which has brought together providers, patients, employers and...

Aligning Forces for Quality (AF4Q) is the visionary effort of the Robert Wood Johnson Foundation to pilot real change in today's complicated health care system. For the past six years, AF4Q has brought together 16 geographically, demographically, and economically diverse communities across the United States behind a common purpose—to create sustainable models for health care transformation. Our ideas and initiatives have led to improvements in how health care is delivered, reductions in racial and ethnic disparities, and increased...

The Aligning Forces for Quality (AF4Q) initiative in South Central Pennsylvania is led by The Healthy York County Coalition (HYCC). Their mission is to engage consumers in order to improve the quality of health care for all who live, work and play in this community. Goals are accomplished by sharing resources and information, implementing proven practices on the ground and measuring outcomes. The Leadership Team includes people and organizations from five main community stakeholder groups: providers, employers, consumers, community leaders and health plans. AF4Q - South Central PA’s health care partner providers (Family First Health, Hanover Hospital, Memorial Hospital and WellSpan Health) have committed to championing the incorporation of more efficient strategies to manage care within their health systems.

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Contact Us

South Central Pennsylvania
Aligning Forces for Quality – SCPA
116 S George Street
3rd floor
York, PA 17401
Ms. Christine Amy
Aligning Forces for Quality – SCPA
Project Director