52% Improvement

14 Sep 2011

Crowded waiting rooms and long waits cause ED patients to leave the ED before being seen by a physician. Research has shown that some of the patients who leave have a serious medical problem that often gets worse before they are finally seen. By creating a Fast Track, a streamlined care pathway for low acuity patients, St. Elizabeth-Florence in the Cincinnati AF4Q Alliance was able to reduce their Left Before Being Seen rate from 2.5% to 1.2%. This represents a 52% improvement.