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How do we help employers maintain their interest and energy in our partnership?
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  You’ve found an employer with whom to partner. Now you want to create a mutually beneficial relationship. Always offer something of value before asking for something of value (i...

How do I explain missing data to consumers?
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  Displaying comparative quality information is a big job, and it’s important to do it in ways that promote understanding and avoid misinterpretation. AF4Q Alliances are up for th...

Do consumers find certain performance measures—such as readmissions and avoidable complications data—useful?
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  When consumers are interested in using cost and resource use information to make decisions about their care, some types of data are useful only when accompanied by information that gi...

What are best practices for displaying comparative reports on public reporting websites?
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Alliances provide comparative data to encourage consumers to use it in making health care decisions. We asked consumers to test the public reporting websites of eight Alliances. Here is what we ...

How do you explain the idea of “high-quality health care"?
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You hear the phrase all the time. It is our end goal. Yet, consumers define quality of care in many different ways. Some describe it as “good bedside manner,” others as “a doct...

How do I get patients involved in my efforts?
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  If you’re looking for ways to get patients involved in improving ambulatory care, you know that it takes the efforts of all parties—a realization that puts you firmly on t...

How do I get patients involved in improving care at my medical practice/group?
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If you’re looking for ways to get patients involved in improving ambulatory care, you know that it takes the efforts of all parties—a realization that puts you firmly on the path to ...

Workshop D: How To Master The Art of Effective Convening
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"If you want to go fast, go alone. If you want to go far, go together." Learning how to thoughtfully and purposefully convene the right people in the right way at the right time is part a...

National Program Office Leadership
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The Center for Health Care Quality within the Department of Health Policy at The George Washington University School of Public Health and Health Services serves as the national program...

National Meeting, May 2011 (Broomfield, Co)
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The May 2011 National Meeting of Aligning Forces for Quality was titled "Inspiration, Innovation, Implementation: Translating Big Ideas into Real-World Results." Bookened with ins...

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