Best of 2014—Special Edition
Wednesday, December 31, 2014
Best of 2014

Aligning Forces for Quality communities prove that when the people who get care, give care, and pay for care work together, they can improve health care in America.

Today's Special Edition of Spotlight shares's most popular articles and resources from 2014. From stories of success to tips to get started, AF4Q has the tools and resources you need to make a difference in your community.

Join us as we continue to transform the way health care is delivered, recieved, and paid for in 2015. 

Reforming Payment in an Evolving Environment: A Brief on Bundled Payment Successes and Challenges
On the surface, bundled payment appears to be about health care financing. Beyond a change in the flow of dollars, however, bundled payment is truly about the transformation of care through a focus on improving quality and reducing costs. The Wisconsin experience has demonstrated that relatively modest changes in reimbursement methodology can drive significant changes in data analysis and delivery redesign. By aligning incentives through a single payment, patients receive care that is better coordinated across multiple providers, and costs are reduced. When coupled with quality data tracking and reporting, bundled payment has significant potential to drive down costs and improve value in health care.
Since 2010, the Partnership for Healthcare Payment Reform (PHPR), a Wisconsin-based multi-stakeholder collaborative, has worked to pilot a bundled payment project for total knee replacement. The Wisconsin Collaborative for Healthcare Quality, a regional health care improvement collaborative and leader of the Aligning Forces for Quality initiative in the state, has actively participated in PHPR’s efforts from the beginning and tracks quality outcomes for the total knee replacement pilot.
Other popular resources:
How to Build a Sustainable Patient Experience Program
Patient experience surveys, particularly those that use validated questions such as the Consumer Assessment of Healthcare Providers and Systems Clinician & Group Surveys (CG-CAHPS®), give providers feedback on patients’ office visits. Because these surveys assess patient reports about their actual experiences, not just their “satisfaction,” they produce more objective and actionable information. Practices can then take specific steps to improve the care experience.
In Greater Boston, the Massachusetts Health Quality Partners have worked with Consumer Reports to publish patient experience survey data on Massachusetts health care providers.
In Minnesota, Minnesota Community Measurement found technology helped improve practices and increase patient experience results.
Other popular articles:
Aligning Forces for Quality (AF4Q) is the Robert Wood Johnson Foundation’s (RWJF) signature effort to lift the overall quality of health care in targeted communities, reduce racial and ethnic disparities in health care and provide models for national reform. Alliance teams represent the people who get care, give care, and pay for care.
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